Outbound Call Center

Engage Customers Through Outbound Call Center Services

Through outbound calls services, Call Vertical helps clients achieve their business goals by employing professionally-trained staff to execute specific services that are catered to their company’s needs. Our outbound call center agents have been trained to meet target quotas in making sales, promoting products and services, and gathering leads for our clients. Performance is regularly measured by using Key Performance Indicators (KPIs) to gauge sales conversion, calls per agent, and first call close.

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Key Benefits

Our strategies are always result-driven and our outbound call agents commit to meet the goals you specify. Leaving these tasks to our expert hands will let you garner these benefits

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Improved profitability

Our outbound call center agents undergo professional training activities, use the latest technology, and are monitored to ensure the quality delivery of our outbound call center services. Whether it is in making sales or improving customer satisfaction, we are more than capable to deliver your desired result. This contributes to an increase in business earnings.

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Make the best use of time and effort

It is a tedious and expensive process to build an in-house outbound call center team. By parterning with us, we will provide you with a professional call center team fully dedicated to reaching your goals with your customers. You achieve your results faster and save time to work on other key areas of your business.

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Assured security of entrusted business data

Our processes, technology, and people are more than capable to protect your data against attacks and breaches. We guarantee that you data will be handled securely with utmost care and confidentiality.

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Cost efficiency

Having an in-house outbound call center is costly with the various overhead costs. We provide you with a skilled outbound team to achieve goals at a cost-competitive price. This gives you opportunity to save money which you can use to fund improvements in other areas of your business.

Not sure about what service you need? We will be happy to assist you.

Our Outbound Call Center Services

Below are our professional inbound call center services offers

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Telemarketing

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Campaign Management

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Market Research

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Telephone Surveys

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Customer Retention

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Loyalty Programs

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Fund Raising

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Billing Reminder

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Up-Selling and Cross-Selling

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Lead Generation

Send your inquiry today at info@callvertical.com to know more about our other BPO services.